custovox.ai — Customer Intelligence MCPs

Listen deeper. Act faster.

NLP-powered MCP servers for business teams. Detect emotions, escalation risks and churn signals from customer calls, reviews, tickets and images.

Built for retail, e-commerce, SaaS and marketing agencies.

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What is custovox.ai?

custovox.ai turns customer conversations into actionable business intelligence — using the same AI models used by Google, Amazon, Meta, Uber and Airbnb. Now accessible to any business.

Validated on 83,724 real customer conversations. Academic research — LUMEN Lab / IAE Lille.

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MCP Servers

Server	Description	Status
custovox-sentiment	Multilingual sentiment (EN/FR/DE/ES/PT-BR)	Coming soon
custovox-emotion	6-emotion detection from customer text	Coming soon
custovox-ticket-scorer	Priority + sentiment for support tickets	Coming soon
custovox-review-analyzer	NLP analysis of Google, G2 & Trustpilot	Coming soon
custovox-churn-signal	Churn risk from conversation sequences	Coming soon
custovox-visual	Image analysis for hospitality & retail	Coming soon
custovox-peace	PEACE™ Escalation Detection 0-100	Proprietary

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Use Cases

• Market Research — Analyze thousands of reviews across markets and languages
• Competitive Analysis — Monitor competitor sentiment automatically
• Retail & E-commerce — Detect product issues from photos and reviews
• SaaS — Predict churn before it happens
• Marketing Agencies — Deliver NLP insights without building your own models
• Call Centers — Detect escalation in real time with PEACE™

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Supported Languages

English · Français · Deutsch · Español · Português (BR)

Native models — no translation needed.

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PEACE™ Algorithm

Score = Emotion x 0.45 + Intention x 0.40 + Sentiment x 0.15

Validated on 83,724 conversations. R2=0.848.

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Links

• Website: https://custovox.ai
• Contact: jeremie@custovox.ai

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